Terms of Service

Welcome to Conerix. These Terms of Service ("Terms") govern your access to and use of our SMS gateway services, website, and related products (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

Conerix provides an SMS gateway platform that enables businesses to send text messages to mobile devices worldwide. Our services include:

• Bulk SMS messaging
• Transactional SMS delivery
• OTP (One-Time Password) verification messages
• SMS API for integration with your applications
• Delivery reports and analytics
• HLR (Home Location Register) lookup services

3. Account Registration

To use our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must comply with our Acceptable Use Policy, which forms part of these Terms.

4.1 Prohibited Content

You may not use our Service to send messages that:

• Contain spam or unsolicited commercial communications
• Are fraudulent, deceptive, or misleading
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Contain malware, phishing attempts, or malicious content
• Harass, threaten, or harm others

5. Pricing and Payment

Our Service operates on a prepaid credit basis. You agree to:

• Pay all applicable fees as displayed on our pricing page
• Maintain sufficient balance in your account for message delivery
• Accept that unused credits may expire as specified in our policies
• Understand that prices may be subject to change with notice

All payments are non-refundable except as required by law or at our sole discretion.

6. Service Level

While we strive to maintain high delivery rates and system availability, we do not guarantee:

• 100% message delivery (delivery depends on recipient carriers and devices)
• Specific delivery times (network conditions may affect timing)
• Uninterrupted or error-free service

7. User Responsibilities

You are responsible for:

• Obtaining proper consent from recipients before sending messages
• Complying with all applicable laws, including GDPR, TCPA, and local regulations
• Maintaining opt-out mechanisms for marketing messages
• Keeping records of consent for compliance purposes
• Content sent through your account

8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Conerix and is protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from our Service without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Conerix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Conerix and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Service or violation of these Terms.

11. Termination

We may suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion. Upon termination:

• Your right to use the Service will immediately cease
• Any remaining account balance may be forfeited
• We may delete your account data after a reasonable period

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]